We know that maximizing UPTIME is critical. It starts with our equipment that's built to withstand challenging conditions. If a problem crops up, we make sure that you have easy access to friendly and fast service, parts, and support. Thanks to our extensive dealer network, qualified service technicians are ready to help wherever and whenever you need it.
Expert Support Where & When You Need it the Most
Get Total Support
1 (800) 234-7205
Dial 1 for Customer Service
Dial 2 for Technical/Software Support
Waukesha, WI 53186
Hours of Operation
Monday - Friday: 7:00AM - 7:00PM
Log In for Remote Support (Passcode from Aries Technical Support Required)
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technical support
Downtime costs money, so we move fast. Our team is ready with parts, technical expertise, and software support just a call or email away. Using live video diagnostics and remote system access, we quickly identify issues and resolve them—often in a single call.
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Aries loaners
Avoid downtime while your equipment is being repaired. We have a robust, free loaner program with 100+ pieces of equipment, including cameras, tractors, controllers, reels, and more. Our customer service team ships your loaner rapidly (90% on same day) so you don’t miss a beat out in the field.
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Parts
Get the parts you need - Fast.
With a deep inventory and responsive logistics team, 98% of in-stock parts ship by next day. Plus, real-time tracking keeps you informed every step of the way.
Repairs
When equipment takes a hit, help is close by.
Access repairs through 20 dealers across North America, our service facilities, or on-site support from our Field Service Team—wherever you need it.
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Training
Confidence starts in the field.
We deliver hands-on, on-site training with expert technicians guiding your team on live job sites. Ongoing learning includes videos, live sessions, and courses covering maintenance, operations, and best practices.
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